Archive for the ‘Business Operations’ Category

Cash Products? What’s the Buzz?

Posted on: July 25th, 2017 by Rob Baumhover

Introducing Cash Products to an “Insurance Driven” DME. You’re probably asking yourself why would I add more inventory or a new element to my current business model, and I propose the question back to you WHY NOT? To answer this why, I will be doing a mini blog series with information geared towards introducing cash […]

Separate Yourself from the Competition

Posted on: June 9th, 2017 by Rob Baumhover

  Key Ingredient for a Competitive Edge Customer service is the key ingredient in separating your business from all the competition in the market. With Big Box retailers focusing most of their attention on pricing, more and more customers seem to be asking, “Where is the HELP?”  Most DME’s in the retail industry understand the […]


Posted on: June 7th, 2017 by Staci Langel

We’re just a few short days before members start arriving for the annual VGM Heartland Conference, and all of our preparations over the last few months are beginning to come together! Here’s what we’ve been working on: Retail Roadshow Have you attended one of our Roadshow sessions yet? Now’s your chance! This year’s Roadshows are […]

What’s in store for Retail in 2017?

Posted on: December 20th, 2016 by Rob Baumhover

As we begin to close the books on 2016, we look back at all that’s happened this past year. More importantly though, we look to the future and all that is to come in 2017. Here’s what to look for from VGM Retail in 2017:

Asking the Right Questions

Posted on: July 6th, 2016 by Rob Baumhover

“Selling” can be a scary word in retail. We don’t want to be labeled as “salespeople” but we need to be moving product. So how do we strike that fine line between feature-dumping on customers and giving them enough information to make an informed decision? It’s all about asking the right questions. VGM Retail’s Maria […]

Retail Science Roadshows Are Back In Swing for 2016!

Posted on: February 22nd, 2016 by Rob Baumhover

The VGM Retail team is excited to announce that our VGM Retail Science Roadshow events are back for 2016! The Roadshows are one day, hands-on, interactive educational events led by three of the industry’s most seasoned experts in health care retail. The sessions will provide you with practical tips, techniques and strategies for how to […]

Create SMART Goals to Grow your Business

Posted on: November 19th, 2015 by Rob Baumhover

  Setting and striving to reach goals is the key driver in continually growing your business. All businesses should be setting goals to try to improve, grow, become more profitable, and serve their customers better. With clear goals, everyone within the organization knows what their purpose is and how they need to operate. But what […]

4 Qualities of a First-Rate Employee

Posted on: September 24th, 2015 by Rob Baumhover

Your employees are the face of your business – the ones your customers will see, interact with, and have an experience with. In order to ensure your customers have a positive experience and want to come back regularly, it is vital that you have top-notch employees in your business. But what makes a great employee? […]

Peel Back your Product Layers to Boost Sales with the Pareto Principle!

Posted on: July 30th, 2015 by Rob Baumhover

  HME Retailers, When it comes to product assortment, most of us have heard about the 80/20 Rule or the Pareto Principle, but what does it actually mean? The Pareto Principle goes as such: “80% of the outcomes come from 20% of the causes.” How does this apply to the world of HME retail? Think […]

3 New Year’s Resolutions for HME Businesses

Posted on: December 30th, 2014 by Rob Baumhover

  HME Retailers, It’s that time of year again! The time for breaking bad habits and creating good ones. The time of year where we attempt to better ourselves for the coming year. We’re talking about New Year’s Resolutions! Here are four New Year’s resolutions that HME’s can make (and KEEP) to better their business […]