Posts Tagged ‘Customer Service’

Cash Products? What’s the Buzz?

Posted on: July 25th, 2017 by Rob Baumhover

Introducing Cash Products to an “Insurance Driven” DME. You’re probably asking yourself why would I add more inventory or a new element to my current business model, and I propose the question back to you WHY NOT? To answer this why, I will be doing a mini blog series with information geared towards introducing cash […]

The Greatest Defense: Rapport

Posted on: July 12th, 2017 by Maria Markusen

A Lesson from the Sky: Airplanes, like elevators, are a great place to study the human condition.  Since I am obsessed about connecting lately, my focus during my travels is watching and observing passengers, the crew, and the airport vendors. On a recent trip, home to Omaha a very frail, elderly woman was sitting near […]

Separate Yourself from the Competition

Posted on: June 9th, 2017 by Rob Baumhover

  Key Ingredient for a Competitive Edge Customer service is the key ingredient in separating your business from all the competition in the market. With Big Box retailers focusing most of their attention on pricing, more and more customers seem to be asking, “Where is the HELP?”  Most DME’s in the retail industry understand the […]